1. Refund Policy :

Our refund policy eligible till 2 days after receiving your shipment at your destination place , After 2 days of receiving your shipment if you raise refund query we can't offer you any kind of partial or full refund or exchange.

Once you raise refund against damage communicated by you, we will need photograph of your baggage in both conditions before and after shipment, after receiving this our team will analyze refund amount and send you an email to notify you that you are eligible for this certain amount of refund. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your

credit card or original method of payment, within a certain amount of days.

2. Late or missing refunds:

• If you haven’t received a refund yet, first check your bank account again.

• Then contact your credit card company, it may take some time before your refund is officially posted.

• Next contact your bank. There is often some processing time before a refund is posted.

• If you’ve done all of this and you still have not received your refund yet, please contact us at [ info@theluggageshipper.com ]